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Hire Customer Service Talent With Verified Skills

Build a high-performing support team with confidence

Customer Service is essential to any company, no matter what size it is. They're the people who represent your brand, and ensuring that they're doing so in the right way is fundamental your brand and business reputation.
 
Our Customer Support Assessment & Interview verifies that early-career talent are truly ready for their first customer service role. So you can hire faster, reduce churn and ensure every single customer has a great experience with your brand.
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How We Verify Skills

'Customer Service Support' Virtual Interview

See how candidates handle live customer scenarios before you hire them. This simulation reveals how they:
 
  • Show empathy and active listening.
  • Communicate clearly and confidently.
  • Problem-solve under pressure.
CS Role based assessment

'Customer Service Support' Hands-on Activity

Talent enter a virtual CRM environment, just like they would in a real support role. They:
 
  • Assign tickets accurately.
  • Respond to customer queries efficiently.
  • Analyse key information to resolve issues.
CRM View
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Why Exceptional Customer Service Is Essential To All Companies

1

Protect and enhance your brand reputation

Every interaction shapes how customers perceive your business and great service turns them into loyal advocates.
2

Boost retention and revenue

Skilled service reps resolve issues quickly and effectively, improving customer satisfaction and reducing churn.
3

Create scalable, consistent support

As your business grows, professional customer service talent ensures every customer receives the same high-quality experience.

We Source. We Verify. You Hire.

Instead of spending weeks sifting through hundreds of irrelevant candidates, with Day One, you'll find verified talent with the skills you're looking for in a matter of minutes.
 
✅ Faster hiring: skip the guesswork and focus on top performers.
✅ Better hires: confidence that every new hire can handle real customer scenarios.
✅ Stronger teams: build a scalable, reliable support function from day one.

 

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Create Opportunities. Launch Careers. Build Futures.

At Day One, we're the global leader in early careers. Our mission is to connect talent with entry-level roles based solely on skills, strengths and values, regardless of background, experience or social connections.

Find out more about Day One